Queue Management System
iDeal-Q
BENEFITS
-
Increase Service Capacity And Productivity.
-
Reduce Customer Wait And Service Time.
-
Enhance Customer Experience And Satisfaction.
-
Communicate, Engage, Connect, And Inform Customers And Employees.
-
Monitor And Enhance Employee Performance And Productivity.
-
Report And Statistics About Your Workflow.
-
Centrally Control And Manage The Queue.
SYSTEM FEATURES
-
Can Be Integrated Into An Existing Network Or Built With An Isolated Network.
-
All Communications Between Tellers And The Main Server Go Through A LAN Network, Wired Or Wireless.
-
Extendable With Custom Features To Meet Client’s Needs.
-
Web Based System That Uses Light Weight Client (Web Browser), Which Requires Minimal Installation.
-
Unlimited Number Of Service And Sum Categories.
-
Supports Multiple POS (Ticket Dispensers).
-
Compatible With All iDeal-Q Hardware.
-
Works On Any Platform.
-
Monitoring, Reports And Statistics.
-
Remote Monitoring And Control Through The Internet.
-
Full Admin Control Over Configuration And Classification.
HARDWARE OVERVIEW
Ticket Dispenser
-
Generate The Printed Queue Ticket.
-
17/15 IR Touch Screen.
-
High Speed Thermal Printer.
-
Heavy Duty Enclosure.
-
Supports Bar Code Reader, RFID, NFC (Optional).
Teller Station Software
-
Works With Thin Client Environment.
-
Supports Multi-Languages.
-
Teller Can Call The Next Ticket, Call Again, Transfer, ETC.
-
Customizable, Color Coded Interface With Popup Notifications.
Dot Matrix Service-Counter Display
-
High Resolution.
-
Multi-Color With High Brightness.
-
Support Multi-Language.
-
Support Scrolling Display.
Service-Counter Display
-
15 Inch Screen
-
High Brightness.
-
Display Advertisements .
-
Wireless (Optional).
Waiting Area Display
-
Full HD screen.
-
Queue Status Representation.
-
Wireless (Optional).
-
Fully Customized Representation.
iDeal-Q Sound System
-
Can Be Attached To A Wall.
-
Can Be Ceiling Type.
