Queue Management System
iDeal-Q
BENEFITS

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Increase Service Capacity And Productivity.
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Reduce Customer Wait And Service Time.
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Enhance Customer Experience And Satisfaction.
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Communicate, Engage, Connect, And Inform Customers And Employees.
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Monitor And Enhance Employee Performance And Productivity.
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Report And Statistics About Your Workflow.
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Centrally Control And Manage The Queue.
SYSTEM FEATURES
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Can Be Integrated Into An Existing Network Or Built With An Isolated Network.
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All Communications Between Tellers And The Main Server Go Through A LAN Network, Wired Or Wireless.
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Extendable With Custom Features To Meet Client’s Needs.
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Web Based System That Uses Light Weight Client (Web Browser), Which Requires Minimal Installation.
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Unlimited Number Of Service And Sum Categories.
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Supports Multiple POS (Ticket Dispensers).
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Compatible With All iDeal-Q Hardware.
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Works On Any Platform.
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Monitoring, Reports And Statistics.
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Remote Monitoring And Control Through The Internet.
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Full Admin Control Over Configuration And Classification.

HARDWARE OVERVIEW

Ticket Dispenser
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Generate The Printed Queue Ticket.
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17/15 IR Touch Screen.
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High Speed Thermal Printer.
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Heavy Duty Enclosure.
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Supports Bar Code Reader, RFID, NFC (Optional).
Teller Station Software
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Works With Thin Client Environment.
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Supports Multi-Languages.
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Teller Can Call The Next Ticket, Call Again, Transfer, ETC.
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Customizable, Color Coded Interface With Popup Notifications.


Dot Matrix Service-Counter Display
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High Resolution.
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Multi-Color With High Brightness.
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Support Multi-Language.
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Support Scrolling Display.
Service-Counter Display
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15 Inch Screen
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High Brightness.
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Display Advertisements .
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Wireless (Optional).


Waiting Area Display
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Full HD screen.
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Queue Status Representation.
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Wireless (Optional).
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Fully Customized Representation.
iDeal-Q Sound System
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Can Be Attached To A Wall.
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Can Be Ceiling Type.
